Last updated: 24 June 2026

These Terms and Conditions govern your use of https://theunifiedhub.com/, your purchase of products from our online shop and your engagement of our professional services.

The website and associated services are operated by:

UNIFIED HUB LTD
Company number: 17196418
Registered office: 109 New Lane, Bolton, England, BL2 5BY
Telephone: 07459 669569
Email: info@theunifiedhub.com

In these Terms, “Unified Hub”, “we”, “us” and “our” refer to UNIFIED HUB LTD. “You” and “your” refer to the website visitor, customer or service client.

1. Acceptance of These Terms

By accessing our website, placing an order, booking a consultation, accepting a quotation or engaging our services, you agree to these Terms.

If you do not agree with these Terms, you must not use the website, purchase products or engage our services.

You must be at least 18 years old and legally capable of entering into a binding contract to purchase products or services from us.

2. Our Business

Unified Hub provides a range of products and professional support services, including:

• Accounting and tax support
• Bookkeeping and financial record management
• Payroll and compliance assistance
• Property administration and documentation support
• Landlord and property communication support
• Website design and development
• Search engine optimisation
• Google Ads and paid advertising management
• Social media management
• Content creation and digital strategy
• General consumer, office, household, lifestyle and related shop products

The exact scope, price, timeframe and deliverables for a service will be confirmed in a quotation, proposal, service agreement, invoice, order confirmation or written communication.

3. Website Information

We take reasonable care to ensure that information on the website is accurate and current. However, descriptions, photographs, prices, availability, delivery estimates and service information may occasionally contain errors or require updating.

Website content is provided for general information and does not constitute legal, financial, investment, surveying, conveyancing or other regulated professional advice unless expressly confirmed in a written service agreement.

We may update, suspend, withdraw or change any part of the website without prior notice.

4. Service Quotations and Contracts

A consultation, enquiry or quotation does not automatically create a binding contract.

A service contract is formed when one or more of the following occurs:

• You accept our written quotation or proposal;
• You sign a service agreement;
• You pay a deposit or service fee;
• You instruct us in writing to begin work; or
• We confirm acceptance of your instruction.

Quotations are valid for the period stated in the quotation. If no period is stated, we may revise or withdraw a quotation before it is accepted.

Additional work outside the agreed scope may be charged separately. We will inform you where reasonably possible before carrying out chargeable additional work.

5. Accounting and Tax Support

Our accounting and tax services are limited to the scope agreed with you in writing.

You are responsible for:

• Providing complete, accurate and timely information;
• Supplying requested records, receipts, statements and supporting documents;
• Informing us of relevant changes;
• Reviewing documents, accounts or submissions when requested;
• Approving submissions before filing where applicable; and
• Meeting payment and information deadlines.

We are not responsible for errors, penalties, missed deadlines or losses resulting from incomplete, inaccurate, misleading or late information supplied by you or a third party.

Unless expressly agreed otherwise, our services do not include legal advice, investment advice, audit services or regulated financial advice.

6. Property Support Services

Our property support services are primarily administrative, organisational and coordination-based unless otherwise confirmed in a written agreement.

These services may include document organisation, landlord administration, correspondence support, maintenance coordination and compliance-record assistance.

Our property support does not replace advice or services from a solicitor, conveyancer, surveyor, estate agent, letting agent, mortgage adviser, insurer, safety professional or other regulated or qualified professional.

You remain responsible for your property, legal obligations, statutory inspections, licences, safety requirements and regulatory compliance.

7. Digital Marketing Services

Digital marketing performance depends on many factors outside our control, including competition, customer behaviour, budgets, platform policies, search engine updates and third-party systems.

We do not guarantee:

• A particular search-engine position;
• A fixed amount of traffic, leads or sales;
• Approval of advertisements or accounts;
• Continued access to third-party platforms;
• A specific return on advertising spend; or
• That marketing activity will produce a particular commercial result.

Advertising spend, software subscriptions, domain charges, hosting fees, premium plugins, stock images and third-party platform costs are not included unless specifically stated.

You are responsible for approving advertising content, claims, budgets and campaign materials before publication where approval is requested.

8. Client Responsibilities

When engaging our services, you agree to:

• Provide accurate information and clear instructions;
• Respond to reasonable requests without unnecessary delay;
• Ensure that materials supplied to us do not infringe third-party rights;
• Obtain necessary permissions and licences;
• Maintain appropriate backups of your systems and content;
• Pay agreed fees on time; and
• Cooperate reasonably with the delivery of the service.

Delays caused by missing information, approvals, access credentials, content or feedback may affect the agreed completion date.

9. Fees and Payment

Service fees, deposits, payment stages and recurring charges will be stated in the relevant quotation, proposal, invoice or agreement.

Unless stated otherwise:

• Deposits and advance payments reserve resources and allow work to begin;
• Invoices must be paid by the due date shown;
• Work may be paused if payment becomes overdue;
• Additional work may be invoiced separately; and
• Third-party expenses authorised by you may be added to your invoice.

Where a service is supplied on a monthly or recurring basis, it will continue until cancelled in accordance with the relevant agreement.

We may charge reasonable recovery costs where permitted by law for overdue business invoices.

10. Cancellation of Services

Cancellation terms contained in a signed agreement, quotation or proposal will take priority over this section.

Where no specific cancellation terms have been agreed, you must notify us in writing if you wish to cancel a service.

You will remain responsible for:

• Work completed before cancellation;
• Work already scheduled or committed;
• Non-refundable third-party costs;
• Approved expenses; and
• Any applicable notice-period charges.

Where you are legally classed as a consumer and purchase a service online, you may have a statutory cancellation period. If you ask us to begin work during that period, you may be required to pay for work performed before cancellation.

11. Shop Products

Product images are for illustration. Colours, packaging and appearance may vary slightly because of screen settings, manufacturing updates or supplier changes.

We make reasonable efforts to ensure product descriptions and prices are accurate. If we identify a significant pricing or description error, we may contact you for instructions or cancel the order and issue a refund.

All products are subject to availability.

12. Orders and Order Acceptance

Submitting an order is an offer to purchase. An automated acknowledgement confirms that we received the order but does not necessarily confirm acceptance.

A product order is normally accepted when:

• We send a dispatch confirmation; or
• The product is dispatched to you.

We may refuse or cancel an order where:

• A product is unavailable;
• Payment cannot be authorised;
• A pricing or description error has occurred;
• Fraud or misuse is suspected;
• Delivery cannot reasonably be completed; or
• The order breaches these Terms.

Where payment has already been taken for a cancelled order, the relevant amount will be refunded.

13. Prices and Payment for Products

Prices are shown in pounds sterling unless stated otherwise.

Applicable delivery charges will be shown at checkout or communicated before the order is completed.

Payment must be made using an available payment method. You confirm that you are authorised to use the selected payment method.

Discount codes and promotions may be subject to separate conditions and may be withdrawn or changed at any time before an order is placed.

14. Delivery

Our standard estimated delivery timeframe is 3 to 7 business days, unless a different timeframe is displayed on the product page or at checkout.

Delivery estimates are not guaranteed. Delays may arise because of courier disruption, stock availability, severe weather, public holidays, incorrect addresses or circumstances outside our control.

You are responsible for providing a complete and accurate delivery address.

Further information is contained in our Return and Shipping Policy.

15. Cancellations, Returns and Faulty Products

Consumer cancellation, return and refund rights are explained in our Return and Shipping Policy.

Nothing in these Terms limits your statutory rights concerning goods that are faulty, damaged, not as described or not fit for purpose.

Certain products may be excluded from change-of-mind returns where permitted by law, including personalised, perishable, hygiene-sensitive or unsealed restricted products.

16. Intellectual Property

All website content, including branding, logos, graphics, text, photographs, layouts, videos, designs, software and downloadable materials, is owned by or licensed to Unified Hub unless stated otherwise.

You may use the website for personal and lawful business-enquiry purposes only.

You must not copy, reproduce, sell, publish, modify, distribute, scrape or commercially exploit our content without written permission.

For commissioned creative or digital work, ownership and licence rights will be governed by the relevant service proposal or agreement. Unless otherwise agreed, we retain ownership of our pre-existing methods, templates, systems, tools and know-how.

17. Acceptable Website Use

You must not:

• Use the website unlawfully or fraudulently;
• Attempt to gain unauthorised access;
• Introduce malware, viruses or harmful code;
• Interfere with the website or its security;
• Submit false, abusive or misleading information;
• Infringe our rights or the rights of others; or
• Use automated systems to extract data without permission.

We may restrict or terminate access where misuse is suspected.

18. Third-Party Services and Links

Our website and services may rely on third-party providers, including payment processors, hosting companies, advertising platforms, search engines, software providers, couriers and communication services.

We are not responsible for third-party websites, outages, policy changes, account suspensions or services outside our reasonable control.

Third-party services may be subject to their own terms and privacy policies.

19. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

We are not liable for indirect or unforeseeable losses, loss of profit, loss of opportunity, loss of goodwill, business interruption or loss of data, except where such liability cannot legally be excluded.

For business clients, and subject to applicable law, our total liability relating to a service will not exceed the amount paid for the specific service giving rise to the claim, unless a separate written agreement states otherwise.

Consumers retain all rights and remedies provided by law.

20. Events Outside Our Control

We are not responsible for delay or failure caused by events outside our reasonable control, including courier disruption, internet failure, cyber incidents, platform outages, supplier failure, industrial action, natural disasters, government action or severe weather.

We will take reasonable steps to reduce the effect of such events.

21. Termination and Suspension

We may suspend or terminate services where:

• Fees remain unpaid;
• You materially breach an agreement;
• You fail to provide required information;
• Continuing the work would be unlawful or professionally inappropriate; or
• Our staff, contractors or systems are subjected to abuse or misuse.

Termination does not affect amounts already due or rights that arose before termination.

22. Complaints

Please contact us promptly if you are dissatisfied with a product or service.

Email: info@theunifiedhub.com
Telephone: 07459 669569

Please provide your name, order or invoice number and a clear description of the issue. We will investigate and respond as reasonably soon as possible.

23. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

24. Changes to These Terms

We may update these Terms to reflect legal, operational or business changes.

The updated version will be published on the website with a revised “Last updated” date. Changes will not normally affect contracts already formed unless required by law or agreed with you.

25. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also benefit from mandatory protections and court rights available in the part of the United Kingdom where you live.

Business disputes will be subject to the courts of England and Wales unless a written agreement states otherwise.

26. Contact Details

UNIFIED HUB LTD
Company number: 17196418
Registered office: 109 New Lane, Bolton, England, BL2 5BY
Telephone: 07459 669569
Email: info@theunifiedhub.com